I very much enjoyed the room, and the puzzles were great, and a good difficulty too. There were hiccups though, damaged props that were integral to puzzle completion and room progression (that frankly didn't need to be there). Due to the clue system, the only way to progress in the room was to spam the clue system until the GM understood that there was a technical issue with the game. They came into the room, and asked us to step back outside to the lobby whilst they fixed it. They gave us additional time, and were politely apologetic. Ultimately it shouldn't really have happened though, and came down to back room maintenance, an easy fix that currently seems not to be being seen to.
I reiterate, puzzles great, story great, staff great. The room needs maintenance.