the best room i’ve done in the pittsburgh area. had an incredible well done piece of technology which made the room one of the most memorable i’ve ever done. must do room

Had and AMAZING time with Escape Room Pittsburghs Subway Escape. Incredible puzzles that were in theme, lots of great tech and interactive elements, and INSANE set design with unseen twists!! Our game master was really friendly and guided us through perfectly. Highly, highly, highly recommend this game if you’re in the Pittsburgh area, it truly is like no other!!

The room was excellent and would have had a really high rating from me but the staff member introducing us to the room made it so I won't come back for another. I asked if there were any jump scares because I am easily startled and could urinate on myself and the staff member said "you want to know if there's jump scares?" I said yes, they leaned in slowly and then yelled at me to startle me. The adrenaline took over but once we left the room and I was in a safe place it all came crashing down and my weekend was spent recovering from that one stupid moment.

While not the most challenging room I’ve been in, the full immersion aspect is on point, and I had already left comments complementing Escape Room Pittsburghs aesthetic designs for Diamond Heist and Carnegie’s Millions. Subway Escape goes above and beyond from the well produced introduction video to a special effect that I haven’t seen in an escape room before, and that as a theatre tech absolutely love since I didn’t expect the effect and had to look around a bit to see the mechanism that did it. For some it’ll be like magic. In terms of puzzles, as mentioned, not the hardest to solve but enough to allow some non linear team work and parallel problem solving but some added difficulty keeping track of past things seen and what has and hasn’t been used. There were a couple glitches to the room that the game master noted, and who was attentively enough to recognize that we had triggered the solution to one but have us a nudge to find what didn’t open like it should have. Sounds like the company is always doing some internal review to keep the rooms working well. Can’t wait to be back in Pittsburgh and be able to try the last of their rooms!

Our family of four (Dad, Mom, sons (15,13) enjoyed our experience. We enjoyed their other game Tomb Explorer more. We would still come back and try their third game based on our experience with this one.

This game was a lot of fun and had some interesting elements to it.

This room was pretty cool! Like others mentioned, the tech was pretty cool and immersive. The staff here were really awesome and let us play even though we were late because of traffic. :) The puzzles were not really my cup of tea, but I think it’s 100% worth a visit if you’re in the area!

The technology puzzles in the room far exceeded my expectations. There was a new twist that I never experienced before and that was really cool. This was tough for only 2 people, as some puzzles have to be done simultaneously, but we were close to escaping. My only 2 complaints are about the customer service and that no clock was available in the room. All communications for time updates are done via walkie talkie. With a room as high tech as this one, it’s a big oversight. They also weren’t clear as time was running out. Despite how much fun the room could have been, the employees were rude/unfriendly and definitely soured the experience,

I had high hopes for this room but ended up with similar love/hate feelings as the last reviewer from 3 days ago. The room itself was great with a cool set and lots of tech. However, our experience was ruined by crappy radios and a seemingly inattentive game master. Hopefully our experience was an isolated issue, but it was in my top 5 most frustrating experiences out of ~100 rooms. I'll start with the pros: -Great set and theme, appropriately grungy with good immersion -One "wow" moment -No padlocks or keys, everything was electronically triggered and everything worked -Had good audio and lighting effects -Nice variety of puzzles requiring team work and communication Cons: There are no major cons with the room itself, our issue was with communication and the game master. If it wasn't for that, I would probably rate this room a 👍 Here is what made my experience frustrating: -A room in 2024 should not rely on 2-way radios for communication, especially one that's capable of so much tech. -The GM gave us hints for things we already solved which is a sign of inattentiveness. -The radio quality was terrible, it was probably the cheapest generic radio available. We couldn't understand half of what the GM was saying. At some point we apparently unknowingly changed the channel and got radio silence. No one warned us about the buttons, and either the button lockout wasn't activated or the radios don't have a lockout. Either way, that's bad. Then the GM never noticed us struggling to contact them after we were stuck for a while on a puzzle, which is another sign of inattentiveness. -Due to the radio issue and not getting any response, I had to leave the room to get help from a different GM. This is the first time I've ever had to leave a room to get help. This is in contrast to a past room where we had radio issues and the GM there noticed immediately and brought us a replacement. We played as a team of 4 (experienced and newbies) and struggled a bit, we did not get out in time, especially with issues mentioned earlier. I wouldn't want to play this as a couple as there is a lot to do simultaneously, so I'd recommend 4-6. The GM told us we would get nudges but we don't recall getting any until we specifically asked for help which was too late.

We have a love/hate with this room. It has a really awesome and memorable surprise component and is worth playing just for that! The puzzles were unique, some components didn’t work well and needed the game runner to come in which is always frustrating and our game runner wasn’t super attentive/timely and gave hints for puzzles we’d already solved. If it had a good game runner I think it could be a really fun room.