There was a nice story, nice sets, and good puzzles. Some things that lessened the enjoyment of the experience: 1) The background music was too loud, such that we had to raise our voices to speak to each other. 2) the constant changing of colored ambient lights (not strobing, but every few seconds) made it very difficult to see some things (such as things that needed to be read). Never did manage to see some of the faint color differences that were important. 3) Our game master appeared to be running the whole place as one person. Running three rooms, doing checkins, room resets, etc. Thus, into our game, we got the message "I have to leave for a few minutes to reset another room. Do you want your first hint now?" We were making progress and not ready for a hint yet, so declined (not sure a hint would have even been useful at that point). Then, when we WERE ready for a hint, we had to wait a few minutes until he returned. Then, he had to ask us a series of questions to "catch up" and find out what we had already done. For a "3 hints" establishment with time penalty for additional hints, this was highly unexpected, as part of the experience of these rooms is knowing when to ask for a hint to make the experience enjoyable and solvable.
We enjoyed the puzzles. It was not a linear room but there were many linear aspects.
Customer service
The GM was unattentive to us during the hour, but did greet us and debrief us in a friendly manner.
We enjoyed the story although it got a little convoluted at the end.
Game tech
Sensors on some things for automated openings, as well as traditional combination locks.
We did the room with 2, and another pair or two of eyes/thoughts might have helped us to escape.
Some things would definitely be of interest to younger children, but other things not.
Physically active
Somewhat
Accessibility
Some crawling on the floor required for at least one person. Nothing was too high for a 5' tall person. Keen eyesight for slight color variations needed in the dim light.
