This was our first experience with this chain - we did this room and “Cosmic Crisis”.
The sets are amazing, and that’s a big part of what this company is known for - they’ve got dozens and dozens of locations and a large central facility for designing and building props/sets, so they really are next-level. Very immersive, very high-quality, and some very unique/higher-tech props. So that’s cool to see on its own.
But we really struggled with the back half of this room - not only did we have to ask for a ton of hints, but I’m pretty sure the GM gave us extra time and probably triggered a few puzzles that we hadn’t really solved just so we could finish. We’ve only had one or two other rooms (out of the 25+ that we’ve done) that we found this frustrating, so we’re not sure if it was us or the room. Some of the puzzles just didn’t feel intuitive or logical. We enjoyed “Cosmic Crisis” a lot more, even though it was rated as the more difficult room. Maybe this room is better suited for a larger group vs just two?
The front desk staff and GM were very friendly, but there’s definitely a corporate feel and an in-person push to re-book for a discount or purchase a discounted gift card (although they are good deals). Also REALLY not a fan of public bookings - we intentionally went at an off time to reduce the chance of having to share the experience with strangers, but it was awkward to stand at their counter in the mall waiting for our game time while hoping nobody else walked up wanting to join 😂You can obviously buy out the other spots for your time slot, but that’s just too expensive for two people IMO. I can understand the profit motive behind it, it’ll just make me a lot more selective about when I go.
We *really* wanted to like this room - it looks fantastic, and it had a lot of neat props and effects, but the puzzles themselves just didn’t do it for us. Maybe a case of style over substance. We enjoyed “Cosmic Crisis”, though, and plan to go back for the other rooms.
Particularly interesting or different
Yes