Mark as done to rate
Navigate your team to the subway to escape the accusation of the missing Niko! Find the sufficient evidence to prove your innocence to escape the trail in here!
All (101)
Overwhelmingly positive
Gameplay
Very positive
Atmosphere
Very positive
Customer service
Mostly positive
11 escape rooms
Had and AMAZING time with Escape Room Pittsburghs Subway Escape. Incredible puzzles that were in theme, lots of great tech and interactive elements, and INSANE set design with unseen twists!! Our game master was really friendly and guided us through perfectly. Highly, highly, highly recommend this game if you’re in the Pittsburgh area, it truly is like no other!!
Yes
Medium
High tech
4
Not scary
15
Yes
There were multiple props that broke or malfunctioned but the game master was great and fixed things as quick as possible! Was even nice enough to let us play through even though our time “ended” because we had to sit and wait for a couple minutes to wait for things to work!
No
Not at all
Yes
Easy
14 escape rooms
The room was excellent and would have had a really high rating from me but the staff member introducing us to the room made it so I won't come back for another. I asked if there were any jump scares because I am easily startled and could urinate on myself and the staff member said "you want to know if there's jump scares?" I said yes, they leaned in slowly and then yelled at me to startle me. The adrenaline took over but once we left the room and I was in a safe place it all came crashing down and my weekend was spent recovering from that one stupid moment.
I asked if there were jump scares because I am easily scared and can urinate on myself and the employee purposefully scared me as a response. I always ask that question and have never had anyone respond so cruelly.
33 escape rooms
While not the most challenging room I’ve been in, the full immersion aspect is on point, and I had already left comments complementing Escape Room Pittsburghs aesthetic designs for Diamond Heist and Carnegie’s Millions. Subway Escape goes above and beyond from the well produced introduction video to a special effect that I haven’t seen in an escape room before, and that as a theatre tech absolutely love since I didn’t expect the effect and had to look around a bit to see the mechanism that did it. For some it’ll be like magic. In terms of puzzles, as mentioned, not the hardest to solve but enough to allow some non linear team work and parallel problem solving but some added difficulty keeping track of past things seen and what has and hasn’t been used. There were a couple glitches to the room that the game master noted, and who was attentively enough to recognize that we had triggered the solution to one but have us a nudge to find what didn’t open like it should have. Sounds like the company is always doing some internal review to keep the rooms working well. Can’t wait to be back in Pittsburgh and be able to try the last of their rooms!
2 escape rooms
Our family of four (Dad, Mom, sons (15,13) enjoyed our experience. We enjoyed their other game Tomb Explorer more. We would still come back and try their third game based on our experience with this one.
No
Hard
High tech
Not scary
No
Had to wiggle an element to function but not broken.
No
Not at all
61 escape rooms
This game was a lot of fun and had some interesting elements to it.
80 escape rooms
This room was pretty cool! Like others mentioned, the tech was pretty cool and immersive. The staff here were really awesome and let us play even though we were late because of traffic. :) The puzzles were not really my cup of tea, but I think it’s 100% worth a visit if you’re in the area!
42 escape rooms
The technology puzzles in the room far exceeded my expectations. There was a new twist that I never experienced before and that was really cool. This was tough for only 2 people, as some puzzles have to be done simultaneously, but we were close to escaping. My only 2 complaints are about the customer service and that no clock was available in the room. All communications for time updates are done via walkie talkie. With a room as high tech as this one, it’s a big oversight. They also weren’t clear as time was running out. Despite how much fun the room could have been, the employees were rude/unfriendly and definitely soured the experience,
The gameplay was different and intriguing.
The design of the room was superb.
Terrible. By far the worst of all the rooms I’ve done. We sat in the lobby for almost 30 minutes, and nobody was at the front desk. One employee walked past us and completely ignored us. They then went into an employee’s only where you could hear them all laughing and joking with each other. We were about to ask for a refund and leave, but were from out of town and really wanted to do the room after reading some of the reviews. Once in the room, we were getting clues for puzzles we already solved.
Yes
Hard
Hard for 2 people. An extra person or 2 would have made the difference for us.
High tech
4
Not scary
13
No
No
Somewhat
Yes
Limited
144 escape rooms
I had high hopes for this room but ended up with similar love/hate feelings as the last reviewer from 3 days ago. The room itself was great with a cool set and lots of tech. However, our experience was ruined by crappy radios and a seemingly inattentive game master. Hopefully our experience was an isolated issue, but it was in my top 5 most frustrating experiences out of ~100 rooms. I'll start with the pros: -Great set and theme, appropriately grungy with good immersion -One "wow" moment -No padlocks or keys, everything was electronically triggered and everything worked -Had good audio and lighting effects -Nice variety of puzzles requiring team work and communication Cons: There are no major cons with the room itself, our issue was with communication and the game master. If it wasn't for that, I would probably rate this room a 👍 Here is what made my experience frustrating: -A room in 2024 should not rely on 2-way radios for communication, especially one that's capable of so much tech. -The GM gave us hints for things we already solved which is a sign of inattentiveness. -The radio quality was terrible, it was probably the cheapest generic radio available. We couldn't understand half of what the GM was saying. At some point we apparently unknowingly changed the channel and got radio silence. No one warned us about the buttons, and either the button lockout wasn't activated or the radios don't have a lockout. Either way, that's bad. Then the GM never noticed us struggling to contact them after we were stuck for a while on a puzzle, which is another sign of inattentiveness. -Due to the radio issue and not getting any response, I had to leave the room to get help from a different GM. This is the first time I've ever had to leave a room to get help. This is in contrast to a past room where we had radio issues and the GM there noticed immediately and brought us a replacement. We played as a team of 4 (experienced and newbies) and struggled a bit, we did not get out in time, especially with issues mentioned earlier. I wouldn't want to play this as a couple as there is a lot to do simultaneously, so I'd recommend 4-6. The GM told us we would get nudges but we don't recall getting any until we specifically asked for help which was too late.
Yes
Medium
High tech
5
4-6
Not scary
No
No
Not at all
Yes
Easy
21 escape rooms
We have a love/hate with this room. It has a really awesome and memorable surprise component and is worth playing just for that! The puzzles were unique, some components didn’t work well and needed the game runner to come in which is always frustrating and our game runner wasn’t super attentive/timely and gave hints for puzzles we’d already solved. If it had a good game runner I think it could be a really fun room.
Easy
63 escape rooms
Wow is all I can say. This room was amazing and there were some jaw dropping effects.
Somewhat
“'Was it fun?' OF COURSE IT WAS FUN!“