Masquerade

Out of all 100+ rooms I have done, this was by far the worst. Terrible puzzles, confusing storyline, non intuitive structure and not fun. Would not recommend to my worst enemy.

Hmm, I think the biggest flaw of this escape room experience was mostly due to the inattentiveness of the staff and then secondarily the puzzles did not all make sense. When we asked for hints, we were given clues to steps we already completed, yet we still had a clue taken away from our allotted number of clues. It also didn't help that we could easily hear the staff chatting outside, taking us out of the experience. When we brought up some issues we had with some of the puzzles at the end, the game master did not seem to care much and made us feel like she just wanted us to leave ASAP. We weren't even offered a picture; I only have one because I had to insist and push for it. I hope this company retrains its staff to act more professionally and be friendlier. Hopefully there have been improvements since the time I visited.

While this room isn’t unique per se, it does have a couple unique puzzles that I really enjoyed especially being a fan of music and theater. It’s a medium room so works well for first-timers which my teammate was. Good for 2-4 players ideally. Pushing it with more than 4 space-wise since NYC is a bit space-challenged. Overall, would recommend especially if you like this type of theme!

This room has a lot of potential. It was still an enjoyable experience, but the room and its mechanics need tender love and care (peeling floor, glue residue, combination locks that are a pain to turn numbers and letters on, etc). Although I wouldn’t call this a difficult escape room in the grand scheme of things, my partner and I experienced a lot of difficulty on some puzzles because the deductions we had to make did not always feel logically inferred from other puzzle components. Still enjoyed myself! Just not as high quality. And staff was one of the much less personable I’ve encountered

This room was one you won’t forget! There were tasks in this that were very unique! It took body movement to unlock a puzzle which was a fun first! Visually stunning and the puzzles flowed nicely within the story.

They tried hard to make the puzzles shine and they were ok. The room showed a lot of wear