Owner | The Escape Warehouse
Oh nooo! Joe, our entire team is so disappointed and upset to hear this. We’ve never gotten a dislike before so it truly saddens us. We strive to create extremely immersive and thrilling adventures.
The immersion & “night time” feel of the theme park is what led us to design such a dark set. However, we have already reprinted many of our text items since your gameplay in early November 2022 to make them more legible in the dim lighting. We additionally added more spot lights where necessary.
I also spoke with your GM regarding the two issues you addressed and was surprised to learn about them as they have honestly rarely happened before. We will do our best to prevent those from occurring again and we are happy to say, we have resolved one of the issues already.
I do want to thank you for the feedback. These notes will indeed be take into consideration. We are going to take a couple of the puzzles back to our design team to try and incorporate more “solve” and less search elements into more aspects of the experience. This game, however, is designed for 3-9 people which could have caused some of the frustration you had as you guys had to do all the work with just two people.
With that, you and your partner were a blast to have. We’re so sorry you disliked this game so much even thought you felt the beginning was so memorable. Please continue to use the flashlight provided whenever you need it! We hope to see you again soon in the future for more adventure.
Replied Nov 30, 2022