Confinement

I regret not discovering Morty before shelling out $42 per person for this room; it feels like a total rip-off. TL;DR: Red Door's Confinement offers the option of jump scares, though it's not advertised as scary. The environment is spooky but not terrifying. Some puzzles had issues, and doors didn't trigger on the first try, with no compensation offered. Extra hints in the lobby were available, but they were often redundant and not helpful. Despite difficulties, the room's difficulty rating of 9/10 seems exaggerated; a 7/10 would be more accurate. Ghost Patrol by Trivium Games in the Bay Area is recommended instead. Story time! My group and I, not fans of horror-themed rooms, were surprised when asked about jump scares before entering Red Door's "Mystery, Thriller" room, Confinement. The website provided no indication of fear elements, and we were unsure why this was even a consideration. Despite our reservations and the absence of other available rooms, we opted for a scare-free version. The pre-brief made matters worse, with the employee recounting their own anxiety-inducing experience. Entering the first well-lit room with bookcases, we hesitated for the initial five minutes, expecting the worst despite our no-jump-scares request. After seemingly exhausting all possibilities in the first room, we resorted to using hints provided by Red Door in the lobby. These hints, however, were pre-written and often described actions we had already taken or were currently doing. Defeated, we nudged a drawer that we must be the only way forward, and voila! it magically opened. Moving through subsequent rooms, we anticipated scares that never materialized. The last room, dimly lit but not pitch black, posed no real threat. Flashlights were provided but unnecessary. Despite slow progress due to malfunctioning puzzles and unmet expectations of scares, we reached the final puzzle before time expired. Expressing our disappointment to the employee, we emphasized the impact of expecting scares on our pace. The employee acknowledged faulty puzzles but refused an extra five minutes to complete the room, leaving us dissatisfied. Had the spooky element not been emphasized, we believe we could have finished the room without issue. In comparison to other escape rooms, Red Door fell short in compensating for puzzle glitches, offering redundant hints, and neglecting to adapt to our progress. A 9/10 difficulty rating seems exaggerated; a more fitting assessment would be 7/10. For a challenging and enjoyable experience in the Bay Area, I recommend trying Ghost Patrol by Trivium Games instead.

Our first Red Door experience and it was a horrible escape room experience. Staff was outwardly nice but didnt feel geniune and was not useful when giving hints. We were a group of 3 and when asking for a hint, we received an unhelpful hint. It seems like Red Door doesn't use "Do Not Touch" markers so when a clue was hidden under an antique-looking prop that was labeled "Out of Order" , we were thrown off completely. There were multiple lazy puzzles - the ones where it is just made difficult by theowing distractions and find me's and not be actual puzzles. To top it off, one of the directional lock didnt work properly. We will not be returning to Red Door.

Challenging room. My group didn't really get to experience the whole room because some of the puzzles were solved before we got to them (room wasn't reset properly). But when we discussed the puzzles with the game master, we felt like some of the puzzles required quite a logical jump to solve.

Really a challenging room. Well designed and interesting puzzles, but beginners beware

It’s a hard room. Not recommended for beginners. We had 7 people, but still needed a lot of clues. Some of the stuff we were on the right track, but just not hitting the correct answer. There’s a word puns and riddles. It’s pretty straightforward. Our GM wasn’t attentive. He gave out clues that we already knew. We didn’t escape in time, but managed to finish around 60-75% of the room.

This was by far one of the hardest rooms we have done in the red door franchise. Not recommended for a party of 2. There are a bunch of puzzles to do and you can do most simultaneously you just need the bodies to do them. One lock was broken and we could have gotten 10 minutes back by the time it was taking us to re-guess what our answer was. In the final room, there is a puzzle where items have to align perfectly and it is impossible for them to do so which was highly frustrating. One puzzle in the second room has zero way of figuring it out without a hint from the GM. This room has a lot of puzzles which is great but they need to work flawlessly as we could have easily saved 15-20 minutes on trying to work with broken puzzles. If your game is not working properly, which other reviews say they arent, the GMs should be more attentive to your game so they can assist as soon as you know they are on the right path so they arent wasting time due to faulty equipment. Final note, this entire location is extremely HOT. I bought a tee shirt from them just to change as i was wearing a sweatshirt and sweating up a storm. We did 4 rooms that night and was dying by the end of the first room. Also, buying the shirt was a nightmare also. Teach your staff how to use the system.

Fun room. It’s a lot more creepy than scary, but the staff did offer to make the room even scarier…I’m thinking one of them in the room? We said no to that. =)

Creepy but fun with a group. A pretty difficult room. Some of the puzzle solutions thematically make sense but were really vague and not really an answer someone would get without guessing or being lead.

The wait time before getting hints lacked. The audio was unclear. So-so room