The room was located in a small business building in Redlands, not too shabby. We got there while the GM was on her lunch break but she still treated us well. All in all the experience was fun. I went with my wife and we were able to escape with plenty of time on the clock. The room was not as technical as others we have visited, but the puzzles and riddles were fun to get through. The price seemed high for the design and overall experience, but nonetheless we had a good time and really enjoyed ourselves! Would recommend for friends! Family friendly and great for beginners!