Level 1: Purgatory

So I’ve played this twice now, once with a group of 3 and once with a group of 6. Long review… Overall I always had a blast but when it came to the puzzles I was very disappointed at times. The second time I played one of the locks wouldn’t open (wasted 5 minutes which we did not get back) and then the safe also wouldn’t open after they told us we had the right code (wasted at least another 5 minutes if not more because we had to wait for an actor to help). This would have been understandable if they would have given us even half the time back. I say this because we were on the last puzzle when time ran out, and I mean literally putting the code in and they failed us and made us leave immediately. I am upset that we lost so much time due to something not our fault and then because of that we didn’t escape at the end. They also play music the last 5 minutes which is very loud and makes it so you can’t hear any of the hints or them talking to try and help you. Very frustrating. This is a really cool room and I do reccomend as it was unique but it could be improved ALOT and I just wish they would be a bit more understanding when things go wrong that isn’t the players fault, because we were penalized for things not working as meant.

Worst way to spend your money, if you want a scary room that isn't escapable, great room.... but, if you want a room that is super and scary and escapable, not it.... ESCAPE ROOM 0/10 - HAUNTED ATTRACTION 10/10

This is more haunted house than escape room. If you’re like me and you think I don’t like scary things but I love escape rooms so I’ll do it, don’t do it. This is my warning to you. If you like scary things and solving puzzles, you’ll probably have a pretty good time. Just know what it is going in. It’s scary.

Coming from Kansas City & being a Manager of an Escape Room in that area, this was enlightening at the differences other companies have. This facility could use a HUGE upgrade in terms of customer service & satisfaction as well as offering promos/discounts.

This may be a long one. As a haunt, I can imagine this place is incredible! As an escape room, it falls so short. I first played years ago. It’s held up pretty well over all, as far as I could tell. Warning: You’re in the dark most of the time. Pretty consistent that puzzles are just made so much more difficult with the extreme lack of light. It aids the scare factor 100%. It kills the puzzle vibe. You get one flashlight later in the game. A huge relief, unless you have more than one player playing… It feels extremely linear, with the idea that a few scares can satisfy a bigger group. I felt like I just watched most of the time. They do use small red herrings. As well as an area that feels like it should be used once, but you need to go back to multiple times. As for puzzle play, at most three puzzles had pieces to find at one point, but the mostly linear play makes it feel like the puzzles are created for groups of 2-3, while the space and experience is designed for more. It really does start to feel like a haunt, with puzzles added. There’s very little discussion afterwards, as they expect you to play again. One of our group noted that it felt like they were pleased we failed. One last note: the white noise and game sounds much overtake any game guide hints. We had to ask to repeat them multiple times to understand what was communicated. Overall, I’m sure it’s an awesome haunt! It’s a terrible escape room.