Very positive (138 ratings)
Mark as done to rate
The town of Crystal Cove and the surrounding areas are being terrorized by monsters and ghosts. The local Baroness Maria Richman has gone missing and it is suspected that the ghost sightings have something to do with it! Tasked with solving the crime, you arrive at the same conclusion as Mystery Incorporated. Unfortunately when you get to the Spooky Castle, Mystery Incorporated get locked out, at the same time as you get locked in! You soon realize that Mystery Incorporated are able to help by communicating clues via magic portraits inside the Castle. Discovering a secret Dungeon and Monster Lab in the Castle, you realize this is where the evil is being created and set about solving the crime. You come to the conclusion that the person responsible almost certainly works in the Castle - but who could it be as there are several suspects?
All ratings (138)
Very positive
Gameplay
Very positive
Atmosphere
Very positive
Customer service
Very positive
61 escape rooms
This was the worst escape room experience I’ve had in over 60 escape rooms. When we walked in the room for the first time, the employee told us of the multiple things that were broken in the room and to just ignore them. Would not have booked the room if we knew there were going to be so many things not working. We continued to go through the room, but with ten minutes to go, the room shut off. The power was on but all the tech in the room and the sound stopped working. Freaked us out. We had to try to contact the game master multiple times, who told us nothing until the room started up again two minutes later, at which point the GM told us “no worries, just a glitch”. We were on the very last puzzle, a couple seconds away from unlocking the last thing, when the time expired and the whole room turned off. Most places when this happens will let you finish, but not this place. Then the GM came in the room and explained the last puzzle, oblivious that we already solved it and were ready to unlock it. We tried to talk to them about the issues we experienced, but they did not really care. Bad experience, bad management. Don’t go here for this or any escape room.
Yes
Medium
High tech
4
Not scary
Yes
No
Somewhat
Yes
Easy
24 escape rooms
Played this escape room with 2 people (moderate escape room experience) within the time limit. We had to ask for a couple of hints as the puzzle components were very worn to the point where it was challenging to be able to successfully complete the puzzle. Overall we enjoyed it and loved the theme, but it would have been better had the game been in better shape.
Yes
Medium
Mechanical
3
Not scary
10
No
There was nothing broken but some of the components were really worn to the point where it was inhibiting being able to complete the puzzles successfully.
No
Not at all
Yes
Limited
There are 2 reserved spots that are available right before your reservation starts but otherwise, you have to park in one of the nearby lots which have limited availability.