Smugglers Den

Stabbed by a random screw on the floor while crawling around in the dark. Customer service afterward was pretty bad. Pitch dark room meant to require you to feel around in the dark to solve puzzles, but my hand was punctured by a screw randomly lying on the floor. It wasn’t too bad but skin was slightly punctured. This wasn’t a big deal but seriously being in the pitch black requires a bit of trust, there should never be sharp objects at all on the floor and due diligence should be taken between games to ensure safety. After the incident I alerted the GM just to let them know. They forced us to exit mid-game to inspect it and take pictures. The whole ordeal took probably 5-10 minutes of distraction, talking, her walking up and then us getting back into the game. She offered us TWO minutes additional time to finish. And refused to just let us finish (we needed about five minutes) and was rude and rushed us out. You would think that as an I’m sorry they’d let us finish the last puzzle. The sad part is that it would have gotten a heart instead of thumbs down. Just goes to show that customer service is half the experience… theirs ruined it for us.

Pros: - Puzzle dense - All dark room, a rare find - GM (babs) was incredible, relatable and friendly, but perfect dry and lanky behavior that fit the character she was playing Cons: - After first room, not much theme at all - Wish there was nothing on the floor, it’s a safety hazard to crawl and get stepped on - Got a little bruised cuz stuff kept falling on me - Ends abruptly 7/10 (solid, might recommend out of novelty) (Honestly the GM would bump this to an 8)

Overall, this was a fun room. It was our first dark room experience so we went in with an open mind and were pleasantly surprised with the puzzles. They were very easy and straightforward if you had light, but the lack of light made it a new experience. Communication is a must. I felt that there could’ve been more in terms of decoration or puzzle- we finished comfortably. The GM was amazing and stayed in character. Things that would’ve affected immersion were dealt with humorously. Would recommend but wouldn’t go out of my way for if I’m not in NOLA.

Loved this room. When I was reading the reviews, I was under the impression that the experience would be in half darkness, and half light. After having done this room now, I would say that it's more 80-20. To escape successfully, you would need to communicate! Ideal number of players is 4-5. This room feels different than the other rooms I've done with Esape My Room and could thematically be a stand alone. Nevertheless, the puzzles were not too hard. The difficulty increases because of how dark the rooms are!

An incredible room with fantastic dark props. Laszlo was an absolute delight!

Loved this one! Majority of this room is done in complete darkness and it’s quite a unique experience! Our game master Laszlo was top notch too - made the whole experience amazing!

Such an incredible experience! Do it!

Fantastic 45min room! The theming of the entire building is well done. We saw some different clues and puzzles and being in the dark amps everything up a notch. Definitely recommend to seasoned escapers!

We typically shy away from rooms that have low light or are dim. However, the 2nd part of this one is completely pitch black… you have to rely on feeling around and communicating verbally with your team. Very neat concept.

Loved playing an escape room in the dark, I was a 45 min room and I wished it was longer.