East End Express - Bad Guy
Very Positive (89 ratings)
- Escape room
- IRL
Mark as done to rate
"TAKE A RIDE" For the past few days, you've been getting a phone call from an unlisted number. You've ignored it for as long as you can, but you finally answer. A mysterious voice answers informing you that you have a package waiting for you, and you can pick it up at the final stop of the East End Express. The only problem is, there is no such thing as the East End Express. It literally doesn't exist! A few days pass, and a letter arrives for you in the mail. It contains a subway card, and an address with the message: "Your adventure starts now." Your curiosity firmly piqued, you head to the destination. Upon arrival, you discover an abandoned subway platform. Could this be the home of the East End Express? Mysteries will unravel and adventure awaits, but do you have the courage to get on board and take a ride on the East End Express? **This experience contains a choice at the beginning which will dictate the rest of the room. It contains two very different missions and can be played twice, so choose wisely! **
- 2-10
- 60 mins
- Medium
- Not scary
All ratings (89)
Very Positive
- Gameplay
- Mixed
- Atmosphere
- Very Positive
- Customer service
- Mostly Positive
Reviews

adventurebuddies
117 escape rooms
Another incredible set design! We were less keen on the puzzles in this game than the other two we played at this location (90’s and Monsters of the Abyss). The choice to pick the good or bad side was fun. We felt some puzzles required either a leap in logic or a guess & check in the first half of the game. Would be interested to see what the good guy storyline looked like. Do it for the scenery! Memphis Escape Room Ratings List of the 8 we played: Top-Tier, Would Recommend: The Jurassic Project Maw Maw’s Secret Shipwreck Cove Monsters of the Abyss Fun & Memorable, Would Recommend if you had time: Yuletide Toy Heist East End Express (Bad Guy) One Night in the 90s Would Not Recommend: Lost Pyramid
P
PuzzolCreativeConsulting (Owner)
Yay! Thank you for the review! We cannot wait to have you guys check out the rooms at our newest location - Stage Rd. Feel free to reach out when you want to set that up! I would love to hook you up with a discount. [email protected]
Jul 22, 2026

redfoot92
43 escape rooms
At the end of the room we felt like something wasn’t right, and we asked our game master how the clues were supposed to lead us to the answer, and she acted like she had no idea what we were talking about. Our game master was switched out halfway though (the same person who brought us into the room was not the same one once the room was completed) and we think she didn’t know what had happened when we first started the room. All together it was very unprofessional, which in our experience is very unusual for escape rooms!
Gameplay
We weren’t able to figure out the first room, even with the hints they were giving us. We are fairly seasoned enthusiasts, and nothing about the hints they were giving were making any sense to us. The hints they gave us and the eventual answers to the puzzles had nothing to do with the clues we were given, and so we suspect they gave us the wrong set of clues for the “bad guy” side that we chose in the beginning of the room, though they wouldn’t admit that to us.
Atmosphere
The atmosphere of the room was very cool and unique. This room had a lot of potential if the clues had been correctly released to us!
Customer service
At the end of the room we felt like something wasn’t right, and we asked our game master how the clues were supposed to lead us to the answer, and she acted like she had no idea what we were talking about. Our game master was switched out halfway though (the same person who brought us into the room was not the same one once the room was completed) and we think she didn’t know what had happened when we first started the room. All together it was very unprofessional, which in our experience is very unusual for escape rooms!
Particularly interesting or different
Yes
Story
Difficulty
Hard
Game tech
High tech
Ideal number of players
2
Scary
Not scary
Minimum age
12
Was anything broken?
Yes
Incorrect clues released for the path we had chosen (the room could be played one of two different ways, we had the wrong set of initial clues).
Live actors
No
Physically active
Somewhat
Easy to find location
Yes
Parking
Easy

twonders91
108 escape rooms
It was great seeing a replayable room! We enjoyed both side. I will say that the bad guys route was a little harder to complete! Be ready to really think on this track!
Gameplay
Atmosphere
Customer service
Particularly interesting or different
Yes
Story
Difficulty
Medium
Game tech
High tech
Ideal number of players
4
Scary
Not scary
Minimum age
12
Was anything broken?
No
Live actors
No
Physically active
Somewhat
Easy to find location
Yes
Parking
Easy

SlyKittens
371 escape rooms
We like the idea of this room where you can pick from two scenarios. We did Good Guys back in March. We preferred that one over Bad Guys. The puzzles were a bit more of a stretch on this version. What I did like is that it was completely different puzzles from the other version. It’s a really good idea to be able to theme one room with two different stories. Still one of our favorite escape room companies.
Gameplay
Atmosphere
Customer service
Particularly interesting or different
Yes
Bad guys vs good guys
Story
Difficulty
Hard
Game tech
Mechanical
Ideal number of players
4
Scary
Not scary
Was anything broken?
No
Live actors
No
Physically active
Somewhat
Easy to find location
Yes
Parking
Easy
j
jls77
56 escape rooms
It is hard to give a room with this company a bad rating because we really love what they do, but we had an awful experience with this version of this room. We really struggled to find anything positive with this version of the room beyond the basic design and theming. The puzzles, especially compared to the other version of the room, were awful content-wise and in execution. It seemed very haphazardly thrown together to make some effort to connect it to the storyline. Puzzles did not really have any apparent logic to their order, and, at times, it was difficult to discern what information met criteria to be included in a puzzle response and what did not. We had an issue with our game master just giving us the answers to puzzles we hadn't even reached, which was also frustrating. The final nail in the coffin of our experience with this game was that we were given a key that stuck in the lock but didn't open the lock. We requested help several times, but no one came (just directed us to the lock). Ultimately, the key broke off in the lock as we tried to manipulate it, and we just stood there shrugging at the camera until the game master saw we weren't progressing. When we asked what might have happened with the key, we were just dismissed. We had very high expectations for this room after playing the other version (and having many other great experiences with this company). This just wasn't it for us.
Gameplay
Comparatively the worst flow and execution of a game of any with this company
Atmosphere
Customer service
Worst game master experience we've had with this group. Did not seem to be attending and spoiled game.
Parking
Easy

julie
207 escape rooms
For this game we picked yes which is the bad guys. Our group enjoyed playing as the bad guys better than playing the good guys. You can technically play either game before the other one.
Gameplay
Atmosphere
Customer service
Particularly interesting or different
Yes
Story
Difficulty
Hard
Scary
Not scary
Was anything broken?
No
Live actors
No
Physically active
Somewhat
Easy to find location
Yes
Parking
Easy

mattmagd
91 escape rooms
My least favorite experience from Memphis Escapes. Extremely good atmosphere but the puzzles just all seemed extremely obtuse. Multiple times my group got frustrated by puzzles in this room which is rare for us. I wonder if this is a syndrome of a room being two track or the day we played we just all were off our game. I still would recommend this experience with the caveat that this company has better offerings.
Gameplay
Atmosphere
Customer service
Minimum age
11
w
wpwells23
29 escape rooms
This was a fun room! We did the “good” track this time. There were some neat puzzles; however, this got downgraded in my mind because several of the puzzles were non-intuitive

delaneygrace
123 escape rooms
This was my second time playing this room, and my complaint for the second track is the same as my complaint for the first: there are too many oblique puzzles that expect you to be able to intuit things that are non-intuitive. That being said, there are also some really cool and unique puzzles that we loved!
Gameplay
Some really cool puzzles, but sometimes it didn’t flow well because it was hard to know what had happened when you solved a puzzle.
Atmosphere
It looks like a straight-up NYC subway station
Customer service
Ideal number of players
4




