Elevator to Hell

Great puzzles and loved the teamwork involved

Overall we were sadly disappointed compared to the other games at this location, which we enjoyed much more. I agree with previous review observing that the logic of the puzzles were not clear, requiring leaps of logic that did not quite make sense. Some felt too easy while others were not so much challenging in a fun way but were confusing. Wishing there was more to discover and explore than the one space and felt like with more than two people there would not be enough different puzzles to solve simultaneously. We did not get guidance ahead of time whether hints were possible or how to obtain them if so. Also, tried emailing customer service before booking but never heard back.

Made great use of a small space packed with clues and puzzles. However, like other BrainXcape rooms (especially Haunted Hotel), many of the puzzles required giant leaps in logic. Even with 5 experienced escape roomers (the max capacity), we still weren’t able to escape. The puzzles also flowed nearly linearly, so 3-4 of us were often just standing in the room watching 1-2 of us work on a puzzle. Lastly, the small room was almost unbearably hot and we all walked out of it absolutely drenched in sweat. Ventilation absolutely needs to be improved in the room. BrainXcape rooms all seem to be strong with set design and atmosphere, but their puzzles all need to be reconfigured to be more logical.