Encounter

Multiple broken puzzles, unresponsive gm at times. Have played at this location many times and this was my worst experience so far.

MILD spoilers ahead - I won’t say any solutions but may allude to puzzles or plot points. First two puzzles had broken elements - one didn’t light up something that was supposed to (we were still able to solve it but it was disappointing), second was COMPLETELY broken in a way that could not be solved and wasn’t our fault - GM finally came in after ten minutes of convincing her that we’d done everything correctly and it wasn’t working. She came in and started to “solve” it for us, then looked at the clue for it (a physical prop in the room) and went “oh…this is wrong.” And a supervisor had to come in with the solution on his phone to solve it. The clue is HUGE - several feet across - and it took OVER TEN MINUTES to notice it was broken? We tried to ignore it because sh*t happens, but it was definitely frustrating. The solutions are very poorly telegraphed, and sometimes up to random chance. No wonder this thing has such a low escape rate - “it’s random” is not a phrase you want to hear when you ask about an escape room puzzle. Additionally, our GM seemed very patronizing and like she wasn’t actually paying attention to us in the room. Several times we would be basically at the solution to a puzzle, just not making the final leap or having made some dumb mistake with the orientation of an object, and we’d get sent the “hey, have you noticed the [item]?” Meanwhile we’re holding it in our hands and debating which end of it goes up. (Seriously, that broken puzzle I mentioned? We got sent EVERY HINT they have on it before she came in and went “okay, so what you do is you look at these, and you see how this is here? This corresponds to this, and when you put it like THIS…oh wait, this is wrong.” As if she hadn’t just been wasting our time for, I repeat, TEN MINUTES sending the exact same things over EscapeRoomMaster.) Friends told me this was their worst room. I should have listened.

Probably one of my favorite rooms because it’s the only one I was able to contribute so much in. Highly recommend all of Red Door’s rooms

Would suggest playing with more than 2 people! Incredibly fun room.

The only escape room were the four of us got very angry at one another. Lots of tech.

Several broken puzzles, game master gave hints to puzzles already completed, there was no flow to the room at all

The room and puzzles were great. We got stuck with a random couple that were pretty rude during gameplay and ended up yelling at each other. No the company’s fault. Lol