Scooby-Doo™ and the Spooky Castle Adventure

A decent escape room that can be good for beginners or families but marred from broken technology and unenthusiastic staff. The greatest highlight for this room is how it incorporates decent set design with the Scooby Doo theme. The cartoony and colorful props sometimes feel ripped out of the show itself, all punctuated with voice acting from the real voice actors themselves. Fans of the series will gleefully recognize callbacks to familiar monsters and locations. Sadly, the entire experience is bogged down by shoddy equipment and unenthusiastic staff. At least 3 times during our escape, a lock failed to open or trigger after a successful solve. This led to a lot of wasted time and confusion, and sometimes we weren't even sure if we were correct or if a prop just came apart. Some staff members seemed like they didn't want to be there at all. The one who walked us into the room sped by the rules so fast as if it was a waste of time explaining them at all. Not all the staff felt like this though. Some were really nice and helpful. The puzzles didn't feel like they connected or made sense story-wise. Some were creative, but they existed for the sake of existing. A few of them felt illogical - spoiler alert, but we needed to stick a prop into a fireplace, and there was nothing indicating that was necessary. Story was sort of stapled together, nothing enticing or intriguing. It was fun to hear the Scooby Gang, though. Since this company is prominently featured at Universal City Walk, it can be a great introduction for newcomers to the world of escape rooms, but if they continue to neglect the quality of their rooms, they'll do more harm than good for the community in turning away potential fans. And at $50 a pop, they should offer better experiences.

This was the best room I’ve ever done in this location. The other two were disappointing. It had cool and fun puzzles, and even though we played with two first-timers, we managed to escape on time and had a great time.

MY FAVORITE GAME! A must play if you’re into escape rooms and if it’s your first time doing an escape room, start with this one. Honestly I loved it. Great mix of actual gameplay and licensed Scooby Doo IP content. Perfect 10/10

Fun room, good for two people. One compounded puzzle was the most difficult puzzle of the room.

The room itself was pretty straight forward, good room for kids and first timers. It’s an okay room if you are an enthusiast. What was lacking was the customer interactions. One of my favorite things about escape rooms are the game masters. Usually there’s a little conversation before and/or after the game but this game felt very rushed. From the moment we entered the lobby until we left, the GMs seemed annoyed of our presence. As soon as the game was over, GM just opened the door to let us out. No celebration, no opening to questions, nothing at all. I know that the GMs don’t owe us that but I’ve also done 60 rooms and have never felt so unwelcome. On the way out my friend told the GMs “thank you. Have a good night” and not a single person responded. I wanted to do more rooms here but the rushing us out of the building made me want to never come back. Super disappointed in the lack of care.

By far my personal favorite room here, as for connection between the characters and the rooms story.

Solid branded experience. It’s a mill that churns people through, but this one has good cogs. The puzzles and design were enjoyably themed.

Just escaped this room with two people. As Scooby Doo fans, it felt like we were in one of their mysteries which is why I would recommend it. Theming and voices on point. Staff was friendly, courteous, and even threw us a well timed hint.

Baby’s first escape room!!!

This room was very well themed and had high production value. That said, I would hope that's the case because regular cost was $50 a person (they have the typical fathers day sales and such if you are on their mailing list). We got a several hints and I think the game master unlocked certain puzzles for us that seemed like we were getting "stuck" I have 5 poeple in my group and a family member had missed one of the critical items in a dark area of a chest so that's on use. Always a little bit of a mixed bag playing with family where a clue gets over looked by a very occasional player, but you are having a bonding experience. I think being near a theme park, this is heavily factored in and you are more likely to escape than not, though it still feels pretty organic, and the puzzles are certainly solvable. The highlight of the room is certainly the tight integration with the intellectual property, the theme really shines through.