The Clock Tower

We had really high hopes for this escape room. First, we were put off because we couldn't actually find the building. We Ubered to the place and the map was wrong, so we were on the wrong end of the block. This resulted in us being about 5 minutes late. When we were buzzed in and got up to the correct floor, the person doing check ins was clearly overwhelmed and was not happy we were late. We got reprimanded for almost being out of our 10 minute grace period. After that, we were told that out of the three wavers we did in advance, only one of them went through because we used the same email address for all three. When we got into the room, it was a rush to get started. I won't go into details of the puzzles, but many of the tech puzzles had to be manually bypassed (you know when you can just tell that it's a bypass and not happening from what you are doing). When we got through the first door to the second room, one of the puzzles was already solved and the door to the third room was already popped. This was very disappointing. Then, after the first ten minutes, the game master decided to start telling us what we needed to do instead of allowing us to try and figure it out. We decided it became more of a guided story than an escape room. We really liked some of the puzzles though...but there was just so much disappointment...when we got out of the room, we were rushed to the exit, a quick picture was taken and then we were given directions to show ourselves out and the GM left (after asking for a 5 star review). Overall, we were very upset with this experience. I don't believe we will be doing the other rooms here after this poor experience.

An incredibly immersive room where each member of the team felt like they could shine.

I loved the story line, I loved the unique themed puzzles. Even the lobby and hallways of this place are amazing. It's a great stop. The puzzles need some care, but most worked really well and we had a great time.

Very difficult for 2 people

Super fun - good variety of puzzles. Not the best one at this place, but really good. Definitely recommend

Exceptional room. Definitely one of the better experiences at this venue, along with Cartman.

This is definitely the best room that Escape the Room has to offer. Love the Steampunk atmosphere, and the puzzles are the fairest at this venue (I find the rooms at this venue all require very large mental leaps with major puzzles in ways that don’t always compute…this one is still guilty somewhat, and it only frustrated me here because I otherwise loved the room so much) Some math involved by way of time…goes without saying!

Overall I was disappointed with this room. I did not understand the flow of the game AT ALL. It seemed disjointed thus making it difficult because we solved one thing but had no idea where it lead us and most times we didn’t even know when we had solved a puzzle as there was no sound or anything to indicate it had been solved. Definitely not in my list of top escape rooms in NYC.

Very bad because stuff didn’t work right and the flow wasn’t great