Immersive experience and great, cohesive storyline. Out of all the other escape rooms we've done with the Escape Game company, I think the puzzles in this room tie most closely to the storyline.
My friend and I did this with 3 strangers, and our experience wasn't that great because the company (the people we played with, not the Escape Game company) could've been better, but I don't want our individual experiences to affect the rating of this room. The room is well-designed and puzzles were good. Cannot give a reliable review on the difficulty of the puzzles because it felt like we didn't participate in all of them, which is what happens when doing escape rooms with a larger group of people.