Sherlock Vs Moriarty

This is our first experience at this facility, but far from our first escape rooms. I was really excited by the theme, as I am a huge fan of Sherlock, the show, as well as an avid reader of Arthur Conan Doyle's stories. But honestly, there was nothing about this room that pointed to Sherlock or Moriarty besides a few flat images. The props didn't match the books at all (in fact, they contradicted the ACD books) and there was no connection to any kind of relevant story line. Several of the game mechanisms didn't work (one we were warned might be a problem, but in a way that we had no idea which puzzle it would be to look out for) and we wasted considerable game time trying to make them work, until the game master came in and did something behind the scenes to fix. We were not given any additional time for the time spent on the broken puzzles. In fact, the game master made a comment that sounded like it was our fault that the Puzzle A solution did not properly trigger something on the other side of the room for Puzzle B turning on, even though we did successfully solve Puzzle A. As a player, we would have had no idea what else was supposed to happen after Puzzle A was solved, especially given that there is no story line to follow and no connection between puzzles. More time wasted. I was rather disappointed. There were some clever things, for sure, but I left feeling let down by the lack of alignment with a favorite theme and the non-working mechanisms in the room.