As an experienced escape room team (we play frequently), we recently completed all three rooms here. Overall, we had a mixed experience and see areas for potential improvement.The first room started with a really cool effect we hadn't seen before, which was a great hook! However, the puzzles felt quite repetitive throughout the room. Specifically, many puzzles involved finding items and simply placing them on different sensors around the room, a pattern that occurred multiple times. More variety in puzzle types would definitely enhance this room.A significant point of frustration was the sock requirement for the first room. While we had appropriate shoes, one team member didn't have socks and had to purchase them. Crucially, we made our booking over the phone and were never advised of this requirement during that call. We also reviewed the several emails received beforehand, none of which mentioned socks were mandatory, only recommending comfortable shoes. This lack of clear communication upfront was disappointing.The second room had some good elements, but we felt the moments where the "killer" interacts with the group were less impactful without a live actor physically entering the room. We noticed reviews on platforms like Morty from as recently as last year (2024) where other teams mentioned having a live actor take on the killer's persona during these checks. When we asked our game master about this after our game, we were told it had been discontinued since COVID. This felt a bit misleading given the recent reviews suggesting the live actor was still part of the experience for others, and we believe reinstating this element would significantly enhance the immersion and excitement of this room.In the third room, the puzzles were just average; there wasn't anything that particularly stood out as a great or memorable puzzle. We also felt the ending was a bit anticlimactic, wishing the final puzzle or the escape moment itself had a more impactful reveal or conclusion.Regarding the staff, we interacted with two hosts during our visit. One host was very helpful and seemed genuinely enthusiastic about us being there, which was appreciated. However, our interaction with the second host was less positive. Our entire team felt they seemed uninterested and somewhat dismissive of our questions. In a customer service-focused business like this, the staff interaction significantly impacts the overall experience, and this particular interaction was a bit off-putting.Overall, there's potential here, but clearer communication on requirements (especially for phone bookings), some adjustments to puzzle design and interactive elements (particularly bringing back the live actor in the second room and enhancing the third room's puzzles and finale), and consistent, positive staff engagement could really improve the player experience.

We enjoyed this room. The build was more on the amateur side but it had a fun story and some fun puzzles. Some of the puzzles didn’t work smoothly or were confusing in their mechanics, but overall still a good room.

I don’t leave many reviews on games unless they were really good or really bad. Unfortunately, this room was atrocious. The theme was all over the place. The puzzles were not good at all and most of the room left us scratching our head. The set was very amateur and this room was not up to par for Orlando. Love the staff and the venue for what they do, but this game needs to changed out. Also, the cat is awesome

This room had a lot of pros and cons for us. Overall it wasn’t a bad room but wasn’t an amazing room either. The concept and the storyline of the room is actually really cool but the set designs lacked a bit, especially in the 2nd room. There were definitely unique puzzles that we had never done before. This room was definitely a NON LINEAR game.