Sweethearts Ice Cream ParlourSweethearts Ice Cream ParlourSweethearts Ice Cream Parlour
1/3

Sweethearts Ice Cream Parlour

Overwhelmingly Positive (435 ratings)

  • Escape room
  • IRL

Mark as done to rate

Uncover the mysteries in a secret recipe heist set inside the town’s most popular ice cream parlour! You work at Scoops, a local ice cream parlour in town, but with a spike in local parlours closing at an alarming rate, the mystery still remains as to what makes the ice cream at Sweethearts so differently delicious? In a bid to save your jobs, you gather up your fellow coworkers to take matters into your own hands. Break in after dark and gather everything you need to take Sweethearts down.

  • 2-8
  • 60 mins
  • Medium
  • Not scary

Awards

Ratings

All ratings (435)

Overwhelmingly Positive

Gameplay
Overwhelmingly Positive
Atmosphere
Overwhelmingly Positive
Customer service
Overwhelmingly Positive

Reviews

@anisaethd
anisaethd

18 escape rooms

This room was fantastic. Daniel made it even more fun. A lot of surprises into it and a plot twist I did not see coming haha. Very well designed. Attention to details was top notch πŸ€ŒπŸ»πŸ‘ŒπŸΌ

Gameplay
Atmosphere
Customer service
Particularly interesting or different

Yes

Story
Difficulty

Medium

Ideal number of players

3

Scary

Spooky

Minimum age

15

Was anything broken?

No

Live actors

No

Physically active

Not at all

Easy to find location

Yes

Parking

Medium

Safety

Yes

Jun 6, 2026
@etphonehome
etphonehome

16 escape rooms

A feast for the eyes! Beautifully curated environment with so much to look at I felt torn between admiring the design and having to complete puzzles ! Appreciated the humour laced within the narrative that the puzzles and props revealed. A definite β€œyou think you know what’s going to happen- that doesn’t” scenario that joyfully takes you on a sweet toothed escapade. Really well done to the creators and recommended even for beginners as this would make a great first escape room experience.

Gameplay

The story was revealed delightfully through the interaction with the puzzles

Atmosphere

So cute! Really appreciate the details in puzzles and props

Customer service

Warm and welcoming

Particularly interesting or different

Yes

Well thought out with all elements working in harmony

Story

Fun!

Difficulty

Medium

Game tech

Standard combination locks and padlocks

Ideal number of players

3+

Scary

Not scary

Minimum age

16

Was anything broken?

No

Live actors

No

Physically active

Not at all

Accessibility

Not suitable for PWD, vision or colour blindness

Easy to find location

Yes

Can get a bus nearby and then walk

Parking

Limited street parking best to use public transport

Safety

Yes

May 1, 2026
@Chickens
Chickens

29 escape rooms

PHOTOS HAVE SPOILERS This room was super great. Just an FYI, that this place is run by just two guys, Josh and Daniel. The room feels like a labor of love, as the set design is clean without anything out of place. Our GM was Daniel, and he was super friendly. They currently don't have recorded voice overs, so it's super funny that the narration is live (more Immersive with the story). This room is multi-linear, and I came with a group of 4 so we had 2 pairs working together on the two separate lines of puzzles. There's a lot of word locks which are of course brute force-able, but I like seeing the words in theme. There were a handful of puzzles that were unique that I have never seen before which were fun and novel. One thing that's interesting is how involved the GM can get, since as it turns out many of the puzzles aren't automatically triggered by scanners but rather a verification by camera. That allows more of a prevention of brute forcing which I think is really unique and takes effort. Also, they provide you a statistics graph at the end of the room which I think is the coolest thing I've ever seen at an escape room since you really get to see how well you did very specifically. Overall really enjoyed the theme of the room and how immersive it was. The final reveal was a little creepy and there are moments where the room goes pitch dark. But you also get ice cream at the end and a custom pin. Definitely highly recommend these guys and was personally worth a visit from me who is just visiting Sydney from the US.

  • store/e/8ac14104-d34e-4878-b97f-44ae9ce3530b.jpg
  • store/e/484353c8-115d-40c4-a9c3-be2a22e19530.jpg
Gameplay
Atmosphere
Customer service
Particularly interesting or different

Yes

Performance statistics graph at the end of the room!

Story
Difficulty

Medium

Game tech

Mechanical

Ideal number of players

4

Scary

Spooky

Minimum age

13

Was anything broken?

No

Live actors

No

An active GM though

Physically active

Not at all

Easy to find location

Yes

Safety

Yes

Apr 13, 2026 | Experienced Apr 13, 2026

l

lisato

17 escape rooms

Incredible escape room - so much care and thought went into individual puzzles. The room and props were of high quality and you really feel the love and passion that went into designing everything in this room. Josh was incredible and was super generous with his time and information during the debrief. Definitely a must try!

Gameplay

Lots of great puzzles to solve and the concept was quite new (Icecream!). I love the care and thought that went into this game design.

Atmosphere

High quality props, environment and side effects.

Customer service

I really appreciated the GM’s enthusiasm and passion. We had a debrief at the end with Josh and he gave us a proper, in-depth debrief outlining the our time against the average completion time at individual puzzle level - we’ve never had that level of debrief at any other escape rooms and we could tell how invested Josh was in our experience. Thank you!

Story

The plot was creative and all puzzles were related to the story.

Apr 12, 2026 | Experienced Apr 12, 2026
@amyjade29
amyjade29

152 escape rooms

We loved this room! A beautifully designed space with a lot of fun puzzles. Theme was incorporated well through out, lots of interactive moments and locks and keys along the way. There was a lot to do for a group of two, but plenty of moments where we could divide and conquer. Staff were amazing during our visit as well.

Gameplay
Atmosphere
Customer service
Story
Difficulty

Medium

Game tech

Mechanical

Ideal number of players

2

Scary

Spooky

Minimum age

12

Was anything broken?

No

Live actors

No

Physically active

Not at all

Easy to find location

Yes

Apr 3, 2026 | Experienced Apr 2, 2026

s

se09

25 escape rooms

Haven’t played an escape room with such a cool vibe. Witty humour and each puzzle was unique in its own way way which made the ending much more satisfying

Gameplay
Atmosphere
Customer service
Story
Apr 3, 2026 | Experienced Apr 3, 2026

W

Wafflelactic

46 escape rooms

Really cool themed room. Multilinear puzzles if you like splitting up but we like taking our time so our group of four worked together for all the puzzles. Decently difficult/Interesting puzzles that required some thinking which is nice after doing so many rooms. Highly recommend

Mar 26, 2026

s

siobhanlyons96

4 escape rooms

An awesomely designed room! Felt like you were in a real ice cream parlour. So many puzzles and different skills was never repetitive and the parts to work together and independently were awesome!

Gameplay

We were given a little extra time because we were only a group of 2. However the room was amazing, the first room puzzles were a lot of fun and the β€œclock” aspect was cool!

Atmosphere

The smoke affect, set design and just overall feel of each room really made you feel as if you were in an ice cream parlour. It was so cool!

Customer service

Josh was awesome, we had met Daniel a year ago doing Seance and this time we had Josh both are so passionate and the effort and care comes through the rooms and their friendliness!

Scary

Not scary

A couple scare points but not drastic, just enough to get your adrenaline going

Mar 24, 2026 | Experienced Mar 15, 2026

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