The story for this room is cute, and there were two puzzles that I rather enjoyed, but that's about where it ends for me with this room.
Most of the puzzles provided you with information that works with a specific type of lock, but there are so many of them in the room that we had no idea which one to start with. There was another puzzle that required two steps to complete, but the clues that supposedly connected those steps felt really obscure and we had to get a hint in order to make the connection make sense.
There also came a point where the next puzzle was locked behind two locks, one requiring a word and the other a key. The key was provided as soon as you got the clue you needed for the word, so the only reason the key existed was to keep you from being able to brute force the lock and skip like 75% of the room. It made the room feel like it was very poorly planned out.
We also had 2 issues with some of the puzzles not working right, and that caused us to waste a lot of time. First, we'd done something to open a door, but there was no indication of any kind that we'd actually unlocked something (no audio queue, nothing opening suddenly). Eventually the GM gave us a "free hint" and told us to check the door so we could progress. The second one involved a puzzle requiring a prop we'd acquired. We all knew where the prop had to go, but nothing was happening. We tried placing it in different orientations, and eventually tried other locations, but nothing was working. Then I just happened to try that original first location again, and it suddenly worked. No idea what changed, but at least we were back on track.
TL;DR - Staff was nice, story was unique, room was not good. We had fun, but that was just us.
The puzzles were okay, but since most of them all fed into the same type of lock, there were times where the flow of the room just stopped as we all struggled to figure out which lock we just figured out.
The set looks good, and the props work for the room.
GM was nice and welcoming.
Particularly interesting or different
No
There were two puzzles that I really liked.
The story is cute, and the final puzzle ties back into it really well.
There was only 1 puzzle that was a real problem, and the only other issues were technical issues with the room.
It's a split start room, so having at least one person to talk to while you're getting through the first bit is recommended.
Nothing inappropriate or too difficult for kids.
Two puzzles weren't working right. The GM tossed us a bone and helped with the first one, the other one just randomly started working again.
Physically active
Not at all
Accessibility
No mobility issues, but there is a puzzle that requires you have a sense of smell.
It's inside the mall, so it's pretty easy to find. They do run rooms after the mall closes, so make sure you have a little extra time to be escorted in if you have a late appointment.
The mall has a pretty big parking lot, so I imagine it'd be easy to find a spot during the day. We were scheduled to do it after hours, so we had no issues parking.
