Instantly book on Morty
Mark as done to rate
This year-round Christmas escape room is just what you need this year! It’s Christmas Eve and Santa is missing! The crew at the North Pole believes that Santa was kidnapped by Horace, an elf on the shelf gone rogue after he was not allowed to be a toymaker. You and your team are part of an elf SEAL team, hired by Mrs. Claus to find her husband and save Christmas! You have just one hour to find out what Horace is up to and rescue Santa before it’s too late for him to make his deliveries. Can you find Santa? Or will Christmas be canceled this year? This Christmas adventure is perfect for all ages and levels of escape room experience. While it’s great for families, this room is perfect for date nights, team-building, and friend groups. If you love Christmas, you’ll love this experience!
All ratings (106)
Very positive
169 escape rooms
Eh, it’s ok, has a cute factor for the kids
t
Hi there! Thanks for taking the time to leave a review. We always aim to create rooms that are engaging and exciting for all ages, so if there’s anything specific you feel could have made your visit even better, we’d really love to hear it. Your feedback helps us continue improving and bringing more fun to the Upstate. We hope to see you again soon!
Nov 11, 2025
d
5 escape rooms
Incredible room overall with very well done effects safe and fun for the whole family. All rooms we have done in this location are top notch!
Great - but you need the right gamemaster and we definitely had an awesome one (also happens to be one of the owners of this location)
Incredible set design
Warmly welcomed with complimentary waters and beautiful/clean waiting area.
Storyline is exactly what you would want and family friendly
t
Thank you so much for the kind words! We’re thrilled to hear you’ve enjoyed multiple rooms with us — that really means a lot. We put a ton of care into designing safe, immersive fun for all ages, so it’s wonderful to know that came through. Can’t wait to have you back for the next adventure! 🗝️💛
Nov 11, 2025
517 escape rooms
This is a cute game in a smaller space. It is perfect for families. Older adults may want to choose another game as the lighting is dim and no flashlights are provided. Also, there is crawling. If neither of that bothers you, you’ll enjoy this game.
t
Thanks for the thoughtful review! We’re glad to hear the game worked well for families. We did want to share a couple of updates for anyone reading: The lighting has since been updated to make visibility more comfortable throughout the space. We don’t provide flashlights in this room because they can interfere with our camera system, but staff are always happy to offer clarification or guidance if anything feels hard to see. For groups with mobility considerations, there is an accessible workaround for the crawling portion — guests can just let their Game Master know beforehand and we’ll set that up. We’re glad you all came to play with us and appreciate you helping others know what to expect! 🗝️✨
Nov 11, 2025
t
So glad to hear that! We love being a place where families can play together. Thanks for coming out — hope we get to host you again soon!
Nov 11, 2025
t
Thank you! We’re so happy to hear this one was a great fit for your group — we love seeing kids get into the puzzles and story. Hope to have you back again soon for another adventure! 🗝️✨
Nov 11, 2025
27 escape rooms
Trapped in the Upstate never disappoints! I love these Christmas themed games but this one was the best so far. Theming and game play were on point.
k
26 escape rooms
Such a fun room! The decor and story line are both super creative and perfect for a boost of holiday spirit! Puzzles were unique. Great for all ages!
No
Medium
Mechanical
3
Not scary
8
No
No
Somewhat
Yes
Easy
h
108 escape rooms
This holiday filled room was impressively decorated! You felt completely immersed. If you’re a skilled player I would suggest a small group.
No
45 escape rooms
Fun holiday themed game. My only complaint is that for a team of 4 it was a little tight.
B
88 escape rooms
Think outside the box and more in the toy box
Solid room. Family friendly but not childish.
