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Your joy at winning a private tour of Santa’s home and workshop was short-lived. They are facing a real Kringle crisis! While everyone was busy with the annual Reindeer Games, Slappy the mischievous elf sneaked into the North Pole Flight Command and did a number on the control room. As a result, Christmas Magic is collapsing around the world! Can you help Santa and his elves restore the systems and get the reindeer ready for flight before Christmas Magic runs out? You have 60 minutes. It’s time to plan your adventure to the North Pole! Set a date, count how many members there will be in your team of North Pole adventurers, and finalize your booking. If it’s an occasion to celebrate, you can plan a special event with us!
- 2-10
- 60 mins
- Medium
- Not scary
Book experience
All ratings (112)
Very positive
Gameplay
Very positive
Atmosphere
Very positive
Customer service
Very positive
Reviews
WalkerDead
68 escape rooms
Very easy but family friendly room. This location has slightly above average rooms but the pricing is among the highest of any escape room we’ve ever done. For price/quality there are better options in the area like Escape This
Gameplay
Atmosphere
Customer service
Difficulty
Easy
ClueIQ (Owner)
Thanks for playing a couple of our games — we appreciate you spending part of your day with us! Operation Jingle Bells features a multi-linear structure, designed to keep larger groups engaged with several puzzle paths running at once. Like all of our 60-minute games, it’s built to be logical and thoughtfully challenging, with a play style that offers variety from room to room. Regarding pricing — we use a tiered approach so smaller groups can still book privately, though that does result in a higher per-person rate. For larger teams, we offer the lowest pricing in the area, and for average-sized groups, our rates are nearly identical to other options. Each game is fully private and includes a dedicated Game Host who’s with your team the entire time, with no limit on hints. Our rooms are also some of the largest in the area — and while size alone doesn’t make a game better, it does make it significantly more expensive to produce. We put a lot into every build, from fully custom environments and integrated tech to custom lighting, sound, and special effects — all designed to support a rich, immersive, story-driven experience. We strive to keep pricing as accessible as possible without sacrificing the quality of the experience. Also, thanks for shouting out Escape This — we really enjoy their games too! It’s always great to see players exploring everything Frederick has to offer. We think it’s a fantastic escape room destination, and we’re proud to be part of it. Appreciate the feedback and hope we’ll get the chance to welcome you back for something new!
Apr 6, 2025
smg5281
24 escape rooms
This room was really cute and we loved that it was multi-linear and our group could break up and tackle different things!
Gameplay
Atmosphere
Customer service
Live actors
No
jmanela
23 escape rooms
I loved this room. The theme was super fun and you felt like you just jumped into Christmas as soon as you walked in the door. I did it with just myself and my 2 kids (aged 10 and 12). We used a couple of hints but the hints were just telling us to go back and check our work. (I’ve been in some rooms where you need the hint because you are totally clueless - this room was clear on what to do we were just moving too fast in most cases and missing stuff) I think we would have done better in this room if we had another adult. That being said, we are all experienced at escape rooms so the kids were able to figure a lot out on their own. There were some cute setups in the room that I hadn’t seen before. Overall, a very enjoyable room. Highly recommend. Also the host was great. Nice energy and fun.
Gameplay
Atmosphere
Customer service
Was anything broken?
No
JessL1990
11 escape rooms
I love this room! It is so cute. The props and sets are so well constructed and I love that they have a holiday room all year long.
Gameplay
Atmosphere
Customer service
Difficulty
Medium
isaiasca
6 escape rooms
This Christmas themed escape room was great. We got stumped a few times but definitely check details. Loved the puzzles and variety of puzzles throughout the room.
Gameplay
Atmosphere
Customer service
Lisa is always a pleasure to be our game master and we enjoy her!
Scary
Not scary
LauraPlaza
19 escape rooms
Great for a large group of friends!! Had lots to do around the room simultaneously.
ClueIQ (Owner)
Thanks so much for the review, Laura! Operation Jingle Bells was intentionally designed for groups to be able to split up and tackle multiple puzzle paths at once, so it’s great to hear that your team had fun staying busy throughout the game. We’re glad it worked well for your group, and we’d love to have you back for another adventure anytime!
Apr 6, 2025
boonenanigans
10 escape rooms
This was our first ever escape room. My husband and I escaped with just a few minutes remaining, and it was the perfect jumping off point for us to really get into escape rooms. There was a good variety of puzzles throughout the room. I liked the "U" shaped design for larger groups. Everyone should have enough room and have a chance to find clues. Of all the rooms at Clue IQ , I think this one was best suited for families and beginners.
Gameplay
Atmosphere
The props were all in immaculate condition and functioned without complications.
Customer service
Story
Difficulty
Medium
Scary
Not scary
Was anything broken?
No
Live actors
No
Physically active
Very
Accessibility
This was probably the most "open" room we've ever been in. You had access to all areas immediately and there were wide entries without doors or a change in floor level.
Easy to find location
Yes
Parking
Medium
ClueIQ (Owner)
Thanks so much for the kind words — and we’re honored that Operation Jingle Bells was your introduction to escape rooms! We built this one with families and newer players in mind, using a multi-linear structure and an open U-shaped layout to keep everyone active and involved. It’s great to hear that worked well for your group. We also really appreciate you taking the time to play and review all of our current games — it means a lot to us. We’ve got some new adventures in the works, and we hope we’ll get to see you again when they launch!
Apr 6, 2025
cwardell
186 escape rooms
Typically, we wouldn’t be interested in holiday-themed rooms but we just knew Clue IQ would deliver, just like they always do! This room was extremely fun, witty, and a surprise. The puzzles 🧩 were great, the theme was engaging, and the difficulty was the perfect balance for our team of 2.
Gameplay
Super fun Christmas room!
Atmosphere
Great thematic experience for all.
Customer service
Jianna was a joy!
Particularly interesting or different
Yes
Story
Trying to course correct Slappy’s hijinks was no easy feat.
Difficulty
Medium
Game tech
High tech
Ideal number of players
5
Scary
Not scary
Minimum age
6
Was anything broken?
No
Live actors
No
Physically active
Not at all
Easy to find location
Yes
Parking
Easy
wontrice
39 escape rooms
A cute Christmas room with some challenging puzzles. Everything was really well made and well-designed. I loved this one!
Gameplay
Atmosphere
Customer service
Particularly interesting or different
Yes
Story
Difficulty
Medium
Game tech
High tech
Ideal number of players
4
Scary
Not scary
Minimum age
4
Was anything broken?
No
Live actors
No
Physically active
Not at all
Easy to find location
Yes
Parking
Easy
lucycherry
75 escape rooms
Another great game from Clue IQ. The set of this game is awesome - definitely gets you in the Christmas spirit. They did a great job of incorporating different elements of the holiday to create variety in the game. The only downside about this room is that it is NOT LINEAR. There is a lot going on and you can almost solve everything as it is mostly all out in the open from the start. I recommend bringing a larger group and SPLITTING UP. Don’t focus on one puzzle at a time. My team of four split into groups of two and worked in pairs for a lot of the game. I would still absolutely recommend playing this room. Now I’ve officially played all of Clue IQ’s rooms and I can’t wait for the new ones they have coming up!
Gameplay
Atmosphere
Customer service
Particularly interesting or different
Yes
Story
Difficulty
Medium
Game tech
High tech
Ideal number of players
5
Scary
Not scary
Minimum age
1
Was anything broken?
No
Live actors
No
Physically active
Somewhat
Easy to find location
Yes
Parking
Medium
ClueIQ (Owner)
Thanks so much, Lucy — we love that you’ve played through the full lineup and are still excited for what’s next! Operation Jingle Bells was designed to be multi-linear, with multiple puzzle paths running at the same time. It was absolutely built to keep larger groups engaged and moving without bottlenecking. We’re so glad your team split up and made the most of it — that’s exactly how it was meant to be played. Appreciate you recommending it, and we can’t wait to show you what’s coming next!
Apr 6, 2025
Editorial
“[The room] had a great aesthetic, and an entertaining mix of smart, joyous, and funny puzzles.“
Room Escape Artist
