fifi
50 escape rooms
The staff were not welcoming. Her default state was on the phone talking and laughing with her friend. Puzzle's were so broken and what's really disappointing is some of it is really easily fixable, but management must've not cared. Puzzles were not fun either. Not worth the money at all.
Gameplay
Bad flow design, it was necessary to solve one specific janky puzzle to access pieces of multiple other puzzles (which wasted a lot of our time because we had the correct idea but missing pieces).
Atmosphere
Kind of dirty and unsafe, cheaply put together
Customer service
Felt quite ignored. Staff was laughing with friend on phone or friend/colleague in the venue the whole time unless we came up to ask something (and we had to wait to be attended do). No one spoke to us when we got there. I went to reception and waited for them to finish talking but was ignored until I was forced to interrupt with an "excuse me". I asked if there was any check in/waiver (email said come 15min early for check in). There is no check in or waiver. Goes back to chatting with her friends until 10 mins past our booking time. Another staff inside asks if we're starting yet, then the front desk staff finally comes to ask us to start. Instructions was okay, pretty clear. No mention about phone usage until we asked. Tells us there used to be lockers but a key went missing and things were stolen (why not replace it with something more secure?). For a long duration we were calling for help multiple times and had no response. No communication about our game time until the end telling us time had run out. Incorrectly confirmed one of puzzle solution ideas was the when it was actually wrong. No warnings about times, just tells at the end times up. At the end she began resetting pieces of the room while we were still inside and didn't give any instructions - I had to ask "do we leave the walkie talkies here?" "Do we leave now?" "Where do we leave?" And she continued to reset the room, not showing us the way out or anything.
Particularly interesting or different
No
Story
Difficulty
Easy
Easy conceptually but made difficult by poor execution, broken/missing pieces, time wasting red herrings (staff confirmed some items were red herrings)
Game tech
Mechanical
Ideal number of players
5
Scary
Spooky
Minimum age
16
Was anything broken?
Yes
There was a puzzle where you had to places all the pieces together but it was missing pieces in a way that changed the answer.
Live actors
Yes
Physically active
Not at all
Easy to find location
Yes
Parking
Limited
Safety
No
