7 Deadly Sins

I’m really sorry this experience was so disappointing. What you described — puzzles lacking logical connections, inconsistent theming, and unclear progression — is not the kind of experience we ever want guests to have. The lack of explanation around the story elements and that random final puzzle trigger sound especially frustrating, and that’s unacceptable. I’d like to review this directly with our team so we can address the design and game flow issues you ran into. Please reach out to me at (337) 552-4641 or [email protected] — I’d appreciate the chance to learn more about your visit and make this right for you and your group.

I’m really sorry the story and puzzle flow didn’t connect the way they should have. It sounds like a few moments felt disjointed, and that’s definitely not the experience we aim to create. I’d like to learn more so we can take a closer look at those puzzles and improve the logic and hint delivery. Please reach out to me at (337) 552-4641 or [email protected]. I'd really appreciate the chance to make this right.

I’m really sorry this room didn’t meet your expectations. It sounds like both the story flow and set depth missed the mark, and that’s not the kind of experience we want to deliver. I appreciate you being straightforward about what didn’t work — feedback like this helps us figure out where to focus improvements. Please feel free to reach out to me at (337) 552-4641 or [email protected] if you’d like to share more details — I’d really like to make this right.

Glad to hear you enjoyed the creepy atmosphere — that’s exactly the vibe we were going for! I hear you on a few puzzles feeling a bit confusing; we’ll take another look to make sure everything clicks better. Still, sounds like you had a solid time overall — appreciate the honest 7/10!

I’m really sorry the experience felt that way. It sounds like the puzzle flow and hint system both missed the balance between challenge and guidance, which can definitely take away from the fun of discovery. I appreciate you explaining what didn’t work — feedback like this helps us adjust the pacing and signposting so players feel confident and engaged. Please reach out to me at (337) 552-4641 or [email protected] if you’d like to share more specifics; I’d really like to make this right and ensure your next visit feels more rewarding.

I’m really sorry to hear how that went — it sounds like you were genuinely invested in the experience, and we dropped the ball in a few key ways. A broken element, unclear puzzle logic, and poor GM communication can absolutely derail the fun, and that’s not the standard we want to deliver. I’m glad you still enjoyed the atmosphere, but the rest of what you described isn’t acceptable, and I want to address it personally. Please reach out to me at (337) 552-4641 or [email protected] — I’d like to make this right and ensure your next visit feels every bit as strong as the room’s aesthetic deserves.

I appreciate the honest feedback! I’m glad you enjoyed the set overall, even if a few puzzles missed the mark. We’ll take another look at those weaker spots to make sure everything feels consistent and satisfying throughout. Thanks for sharing your thoughts — it really helps us keep improving!

That’s really thoughtful feedback — thank you for sharing it! I’m glad you still had fun, even if the challenge level tipped a bit toward frustration at times. It sounds like a little more structure in the puzzle flow could’ve made things smoother, and that’s great insight for us to take back to the design team. Appreciate you taking the time to point that out!