We’re really sorry to hear that your experience didn’t live up to your expectations. We aim to create challenging puzzles that bring back the feel of classic escape rooms, but we understand that this style isn’t for everyone. We also appreciate your thoughts on the story and the room introduction—it’s clear we have room to improve, and we take that to heart.
If you’re willing, we’d love to hear more about your experience and how we could do better. You can reach us anytime at [email protected]. Feedback like yours helps us grow, and we’re always striving to create experiences that everyone can enjoy.
Thank you for sharing your thoughts, and we hope we’ll have the chance to show you a better side of what we do in the future.