
TriniJanel
73 escape rooms
First let me say that we had high hopes for this room, we’ve done Escapology in Vegas and loved that room. We have a bunch of Escapolgy rooms on our wishlist and decided to start with this one. The puzzles in these 3 rooms require a lot of deducing and leaps. The stained glass puzzle and the skull book case are the worst. We never asked for so many hints in a room….. it was beyond frustrating. We told our game master before we got into the room that if we are going in the wrong direction or focusing on something that we don’t need yet to nudge us on the right direction. She never did….. only telling us how to complete each puzzle when we asked for a hint! We tried to alert her that one of the puzzle pieces broke and she never answered us! It was a chain with an ornament attached but the ornament broke off, make it hard to do the puzzle correctly…. We ended up walking out this room when we could not find the book the game master kept telling us to go to, to solve the last puzzle. We kept trying to get her attention and ask questions but no answer! When we walked out she was surprised, we told her we don’t have and couldn’t find the book she kept telling us to go to. She walked us back to the room and showed us that the lock to the book was hidden under the globe and we failed to see it. She put two minutes back on the clock and basically talked us through the rest of the room for us to get out. At that point we didn’t care, we were frustrated and wanted out. I don’t count this room as a win cause we hated it and our experience. When we voiced our concerns at the end of the room the game master basically said she was the only one there today, she was watching 3 other rooms, and has a trainee shadowing her. She turned off the audio to all the rooms because she can’t focus on all of them at the same time so she wasn’t able to hear us when we were asking about the broken chain, she also said she she wasn’t able to follow us to give us nudges as we asked because she had other rooms to moderate as well. Overall 0/10 experience with the room, service and staff! We left frustrated and defeated even though we got out. I won’t be back to this location but I’ll try other Escapology rooms.





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