L
Lolalauren11
1 escape room
Unfortunately, this escape room was a big disappointment. The puzzles themselves were underwhelming, but the biggest issue was the staff. The employee working during our visit, Indian looking guy, was rude, dismissive, and made us feel uncomfortable asking questions. Instead of enhancing the experience, their attitude took away from it. Customer service is a huge part of an escape room experience, and this completely missed the mark. I wouldn’t recommend this location unless serious improvements are made to staff training and guest interaction.
Gameplay
Atmosphere
Customer service
He left his mic on in which we heard him in background complaining to another employee about us asking him for hints.
Difficulty
Hard



