S
StrateJake
39 escape rooms
I firmly believe that great game masters are the most important element of every escape room. I’ve played plenty of rooms that left me impressed with technology, with puzzles, with decorations, all of the above. Quest Room definitely delivered on all of these with ease. But that’s not why I’m coming back. What made me decide I was willing to pay for a future game was the phenomenal customer service. Now, I should be very clear, I’m sure that since there were no other games taking place at the time we were able to receive extra care and build a better connection, and that’s not guaranteed to happen every time. Disclaimer aside, Robbie and Lily knocked it out of the park. Both of them were so charming and personable and made us feel welcomed, like they were genuinely excited to be joining us on our adventure. They made sure our game ran smoothly, giving us playful nudges in the right direction when we were missing something right in front of us. Even the guys I spoke with on the phone before booking and after playing, Chad and Chris, were so pleasant and helpful. The room was seriously amazing, but it was the people who really won me over. Looking forward to coming back again soon. Again, shout out for Robbie and Lily. Thanks for taking the time and effort to elevate this already amazing experience well beyond what I expected.
Gameplay
A lot of puzzles. A bunch of optional ones as well, some of which are a bit tricky, so any completionists will need to be on their A-game. Will need to split up at times and work on multiple things at once.
Atmosphere
Unique elements in each area made it exciting to progress forward.
Customer service
Read full review
Particularly interesting or different
Yes
Story
Good premise. The room stuck to the story and reasoning.
Difficulty
Medium
With a group of 4, we only really got stuck at one point that required some assistance.
Game tech
High tech
Ideal number of players
4
My personal bias is always 4-6 players so everyone can see what is happening
Scary
Not scary
Minimum age
8
Themes child friendly, some elements need a person who is a bit taller.
Was anything broken?
Yes
Yes but any issue encountered was swiftly resolved. Just a little extra magic and elbow grease was required in some cases.
Live actors
Yes
Shout out Fairheart!
Physically active
Somewhat
Easy to find location
No
Shared a lot with a dance studio, no signage on outside of location other than directly on front wall. Pretty much directly across the street from 60Out K-Town
Parking
Medium
Was able to get street parking around the corner, I can imagine it getting difficult at times.











