Dear 3RedHeadsAndMom,
Thank you very much for your feedback on our experiences. We're thrilled you came to visit. And we're very grateful you appreciated our craftsmanship, attention to detail we try to apply to every inch of what's beyond our time machine doors.
Moving onward, to address some of your criticism, and supply some of our own commentary - that will clarify what's been mentioned for everyone who might read this - after we did not receive your heart. Let us please start by saying, when you asked if you could play 3 consecutive games with 2 people, we politely warned against your request, considering that your group size may play a significant factor in the overall level of fun you'd have while visiting. All of our games come with a website-visible forewarning, and strong recommendation that at least four people play one game at one time. Please consider it in this framework, attempting even one game with 2 people is a lot like signing up for 200% of the work. Our games are very large, and several puzzles are also very large, some puzzles even require traveling through multiple rooms in order to retrieve useful information. Altogether, these are challenges that ask players to think outside the box, and combine thought and action to achieve success. Therefore, expanding a bit, playing 3 consecutive hour-long games, at a 200% workload, that's a tall order for even very seasoned players, such as yourselves.
Continuing to address your criticism. Belongings. Our GM asked if you would like to leave your belongings in your car, which was parked in our private parking lot, monitored by full-building cameras, and our GM also asked if you would like to store your things in our control room while you played. That being said, we are working on adding temporary lockers to our lobby area, so thank you for your comment. We're always looking to improve our facility.
The walkie-talkies: we turned up the volume all the way for you beforehand. It's also possible you accidentally adjusted the volume knob on the top of the device while handling it. And in Future: Zombie, we use ambient audio to simulate am actual biological apocalypse. The end of the world is loud in almost all hypothetical scenarios. Additionally, if you and your partner are separated by multiple rooms, not all radio communications will be audible all the time, no matter the strength of the walkie-talkie. Although, another note, when both players are required to strengthen their communication expertise on the fly, should you ultimately succeed, the reward should feel even better, simply because you worked together to share information.
The lasers: thank you for your comment. We've since increased our contrast in the space we use for this challenge. Inside the laser maze, there is a thick smoke and lots of darkness. All lasers vibrantly pop now when players play.
The video sequence: yes, it is very challenging. It is supposed to simulate subliminal messaging during an actual news broadcast. The signal is choppy, because, again, it is the end of the world, hypothetically. Additionally, changing your speed of thought is part of the fun of this challenge. It requires an agile observational capacity. When you miss important details, there is a time punishment. And, with two people, instead of the recommended four people, and after two and half hours of gameplay, this challenge can be rough, so we understand where you're coming from.
All things considered, we're very happy you came to visit. We're updating many things inside our games. Thank you very much for your feedback. Happy escaping!
-Xscapeworks
