Loved this room a lot, but I do understand what others have posted in terms of there could be some refinement. Theming and atmosphere is fantastic. The use of tech and animatronics is great. I loved the use of the live actor at the end. Most of the puzzles are in my opinion great (assuming you go with 4 players). I only found one puzzle unreasonably difficult to find a specific piece of info you needed, we needed a hint, the rest seemed completely reasonable. I think there are some definite improvements that could be made (like streamlining the video that gives wayyyy too much info at once) but overall it was a great experience. I think Motel Betty at their other location is more successful with their live actor but I appreciated the difference in approach this room took with their live actor compared to most rooms with one.