CountOrlok

Reviews

Reviews

The Mummy

The Mummy

Escape Zone Long Island

  • Escape room
  • IRL
Poor room and poor overall experience. Very dark room with no provided flashlight, so using flashlight on phone was an absolute necessity for many puzzles. Several of the puzzles were broken (missing locks that hadn't been replaced), and we were only told that once we'd completed the room. Wasted a long time searching for a key inside one solved puzzle only to be told it had probably been pushed too far inside (by the member of staff resetting the game) and someone had to come in the room to retrieve it for us. Staff were inattentive - felt like our game wasn't even being monitored. When we asked for a hint, we had to call them on a walkie talkie and they had no idea what our progress was - asking us, "have you solved this puzzle yet? What about this one?..." When we finally escaped there was nothing to tell us the game was over & no one waiting for us. We had to use the walkie talkie to tell them, "we think we've escaped" before anyone showed up. One of our worst escape room experience, and at $40 +tax, one of the most expensive. Very disappointed. Would recommend staying away from this business & location.
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