danirami

Reviews

Reviews

Il Mercante Di Venezia [The Merchant Of Venice]

Il Mercante Di Venezia [The Merchant Of Venice]

Escape Venice

  • Escape room
  • IRL
I wish I read the reviews before booking. Like the rest of the reviews say, this room has no flow or sense to it. There are an overwhelming number of locks and the puzzles, to say the least. The room was frustrating. My husband and I have played more than 75 rooms together in multiple countries around the world and this was one of the most unclear rooms we have experienced. :/ also, a lock was unlocked upon entering and a key prop was missing for one of the puzzles. At the end of the game I asked the employee to walk us through everything that was unsolved to explain why anyone would ever think to do that, etc. I hope the owner might see these reviews and works on making the room better.
The Séance(West)

The Séance(West) - CLOSED

Escape Sacramento

  • Escape room
  • IRL
My husband and I LOVE escape rooms. We drove from Fresno (2 1/2 hours) to play this room. On the way, getting off the freeway we were rear ended in a tiny fender bender that literally made us 3 minutes late for our start time. We called the room to let them know but the employees had no compassion and started the clock before we arrived. Then took their sweet time explaining the rules and all the locks! Even though we told them we knew how the locks worked. Furthermore, in order to use clues or hints we had to use little poker type chips in a machine, which takes up time and sometimes doesn’t work, so we were repeatedly putting the little chips in a slot waiting for the machine to register. We had 1 puzzle left and the employees came in right away cutting off our game. I don’t recommend this company based solely on the horrible customer service.