We had a group of 4 for our escape room experience. We have passed this location more times that we can count and have never experienced it. All I can say is don’t judge a book by its cover (from the outside). We booked online and ended up booking the most difficult room (per them): The Secret Agent. We booked online and very reasonably priced. All rooms are private which is a non-negotiable. Their lobby is very warm and welcoming for an Escape room which is promising for their rooms/experiences. Talking with the hostess/manager you can tell they care about their rooms and customer’s experience being positive and fun to where you want to come back for more. They took us into the room, explained rules, 60 minutes, and only 3 clues. The room itself had plenty of locks, puzzles, and activities. The room had magnetic doors and drawers and also was the “gift that kept on giving.” We took all 3 clues and got out with 11 minutes to spare. For 4 people, I would say it was moderately difficult but obviously doable (with hints). We were very pleased and 100% plan to return for their other rooms! Best Escape Room (Company) in NWA, no question.