Lost City

This was our first escape room ever, and it got us hooked! The puzzles were fun, though being brand new we did struggle to get started and needed some pretty explicit hints to get one of the first puzzles completed. Once we got that, we understood the logic enough that we made it through. We did have an unfortunate block due to a broken lock, but the gamemaster came in and jimmied it for a few minutes until it opened, and then graciously gave us some time back. Fantastic customer service, and we are so glad that it's first run was so excellent :)

We had a lot of fun and the game master was great!

The puzzles themselves are fine, and despite the theme being overused in the escape room industry, the immersion is solid as well. The two major issues are as such: the first one, which is not nearly as bad, is that three different puzzles require you to do the same thing, which I'm not as big a fan of (I prefer when everything is used once, which keeps everything fresh and exciting.) The much worse issue is that out of roughly 4-5 things that could break in this room in a way that negatively impacts your experience, all but one of them do more often than not. The room itself setting all of that aside ranks 13th out of 20 for me at the time of writing - my least favorite Escapology room as it is - and that's before the slew of issues. I do not recommend playing this game unless it gets major, permanent maintenace improvements.