Once Upon a Time

Cute storybook/fairytale room. I think our team overthought a few of the puzzles but we enjoyed the effects.

I have done red door all over the US. Some are better than others. This location lacks a lot. I have done all but one of their games here and the games themselves lack originality

Poor game mastering moved this down from a decent room to a bad room. It’s a cute but worn down set, decent tech, a few really cool moments. Unfortunately we wasted 20 minutes (not exaggerating) asking for a hint, getting hints of things we already did / no responses, only to find out we didn’t have a key item due to a previous malfunction. Instead of acknowledging the mistakes, it was a hint of “you must have missed…” with the thing that never happened. In the end a different person came to congratulate us and kept saying “you had fun right?” And did apologize once I explained the issue. Even without this part, the game was wayyy too hot, required some outside knowledge, and had at least one thing I would consider a true red herring.

Our experience was completely ruined by an incompetent game master. We needed four items to complete a puzzle early on and could only find 3 of them. We asked for a hint but the hint that was given (they do these annoying preset hints rather than having a real person talk to you) was for how to do the puzzle and not where the last hidden thing we needed was. We kept looking for it and trying to alert the person for a better hint but it took I ekid you not 10 minutes before we got the appropriate hint. Then of course we already knew how to solve it because we had been given the wrong hint already. Then we were behind in the room because of the game masters error that lasted 10 minutes so she just kept giving us hint after hint that we didn’t ask for to try to catch us up. So we didn’t even get a chance to look at the puzzles before we were being given answers. It was so frustrating and ridiculous. I’ve done tons of games but have never had trouble finishing and definitely never had this much issue with a hint system/game master before

This room was a lot of fun. Did this as a command event and had a group of 7 where only 2 of us had previously done an escape room. I really loved the overall atmosphere and design of the rooms with all the puzzles working as designed and being solvable with a bit of thinking. It was a good experience for newbie players while still providing a challenge for experienced players. Definitely my favorite room at Red Door San Diego and one that I would recommend for anyone who is looking to do something with a larger group as there are several puzzles you can split up between.

Cute room, set design was fun. Puzzled were on theme. No one particular puzzle stood out to me. But overall had a good time

I have mixed feelings about this room. I didn't like it, but also didn't dislike it. Morty needs a fourth rating choice for "meh..." We did not escape. We weren't even close. So take my review with a grain of salt. This was my 17th game (12W - 5L) so I still consider myself a novice. I played with two other adults with similar statistics. We have been (obsessively) playing escape rooms every day over the Christmas break and had nine wins going into this game. I consider this a hard room because several of the puzzles didn't make sense to us, we ended up asking for several hints, and still failed. We played The Gift and Fair Game at this location later today and escaped from those.

110% would recommend this. It was clever, cute, and a bit challenging. If you’re a fan of fairy tales or Disney and want to get your escape room, fix on at the same time, this is definitely for you. If you don’t know anything about fairytales, this is still for you. I cannot say enough great things about not only this room, but the staff.

This was one of my favorite, if not my favorite escape room I’ve ever done. It’s not on the super hard side but it’s still challenging and the puzzles are very fun! The room has such a magical feel to it! It was like Disney mixed with Harry Potter and more! I’m pretty sure this will always be my favorite room and I would love to do this room again in the future just for the atmosphere (or if they change the puzzles one day).