Once Upon a Time

Cute room with just enough to do for 2 people. Story and room flowed well and everything was logical

This room was more hunting for small items than solving puzzles. The theme was cute but many of the “puzzles” made no sense and we spent a lot of time looking for tiny items instead of solving clues.

Super fun game! Set design was on point and combined with really fun uses of props, the feel of this room is super fun! This is a non-linear experience and most things felt intuitive. There were some aspects that didn’t link well with one another and multiple moments in which we were wondering what exactly we should be doing. Overall, a fun room that is perfect for a small group!

Cute storybook/fairytale room. I think our team overthought a few of the puzzles but we enjoyed the effects.

Poor game mastering moved this down from a decent room to a bad room. It’s a cute but worn down set, decent tech, a few really cool moments. Unfortunately we wasted 20 minutes (not exaggerating) asking for a hint, getting hints of things we already did / no responses, only to find out we didn’t have a key item due to a previous malfunction. Instead of acknowledging the mistakes, it was a hint of “you must have missed…” with the thing that never happened. In the end a different person came to congratulate us and kept saying “you had fun right?” And did apologize once I explained the issue. Even without this part, the game was wayyy too hot, required some outside knowledge, and had at least one thing I would consider a true red herring.

Our experience was completely ruined by an incompetent game master. We needed four items to complete a puzzle early on and could only find 3 of them. We asked for a hint but the hint that was given (they do these annoying preset hints rather than having a real person talk to you) was for how to do the puzzle and not where the last hidden thing we needed was. We kept looking for it and trying to alert the person for a better hint but it took I ekid you not 10 minutes before we got the appropriate hint. Then of course we already knew how to solve it because we had been given the wrong hint already. Then we were behind in the room because of the game masters error that lasted 10 minutes so she just kept giving us hint after hint that we didn’t ask for to try to catch us up. So we didn’t even get a chance to look at the puzzles before we were being given answers. It was so frustrating and ridiculous. I’ve done tons of games but have never had trouble finishing and definitely never had this much issue with a hint system/game master before

I have done red door all over the US. Some are better than others. This location lacks a lot. I have done all but one of their games here and the games themselves lack originality

This room really leans into whimsy, fantasy, and romance, and we really enjoyed it for that reason. The theme was charming and had a sweet, magical feel that made it stand out. I do wish it had taken the concept a little farther, because it felt like there was room for even more creativity and depth. That said, it was still a lovely experience and was very manageable with two people.